Customer employment and training

Empowering customers through better outcomes

At Hume Housing we are committed to fostering an environment where our customers not only feel secure in their homes but also have access to opportunities that enhance their personal and professional lives.

By implementing strategic partnerships and innovative programs, we aim to create pathways for success and sustainability within our community.

Partnering with the Smith Family: Pathways into the Learning for Life Program

Collaboration is at the heart of our mission to empower our customers. By partnering with the esteemed Smith Family, we are opening doors for our customers to engage with their renowned Learning for Life program. This partnership offers:

• Educational Opportunities: Customers can access a range of educational resources, including workshops, seminars, and online courses tailored to diverse learning needs and interests.
• Personal Development: The program emphasizes skill-building and personal growth, enabling customers to enhance their employability and pursue their career aspirations.
• Community Engagement: Through Learning for Life, customers can connect with peers, mentors, and industry professionals, fostering a supportive network that encourages continuous learning and development.

This collaboration not only enriches the lives of our customers but also strengthens the community by promoting lifelong learning and personal achievement.

Developing a Social Enterprise: Employment Opportunities for Our Customers

We believe that employment is a critical component of empowerment and stability. To this end, we are exploring the development of a social enterprise dedicated to employing our customers. This initiative will provide:

• Job Creation: Offering meaningful employment opportunities tailored to the skills and interests of our customers, helping them achieve financial independence and personal fulfilment.
• Skill Development: Providing on-the-job training and professional development programs to enhance employability and career progression.
• Community Impact: By prioritising the hiring of our customers, the social enterprise will contribute to reducing unemployment rates within our community and fostering economic resilience.

This social enterprise aims to be a sustainable model that not only supports our customers but also contributes positively to the broader community.

Investigating Social Procurement: Embedding Employment and Training in Multi-Trader Contracts

Integrating social objectives into our procurement processes is essential for creating lasting impact. We are committed to investigating and implementing social procurement opportunities that embed customers’ employment and training into our multi-trader contract agreements. This strategy includes:

• Inclusive Contracting: Ensuring that contracts with multiple traders prioritise suppliers and service providers who demonstrate a commitment to hiring and training customers.
• Capacity Building: Working with traders to develop the necessary infrastructure and support systems that facilitate tenant employment and skills development.
• Accountability and Transparency: Establishing clear metrics and reporting mechanisms to monitor the effectiveness of social procurement practices and ensure they align with our empowerment goals.

By embedding these social objectives into our procurement processes, we create a ripple effect that extends opportunities for our customers across various sectors and industries.

Empowering our customers through better outcomes is a multifaceted approach that requires collaboration, innovation, and a steadfast commitment to social responsibility.

Together, we can build a community where every individual can thrive and achieve their full potential.

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