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Social housing

Social housing is long-term rental housing for people on very low to moderate incomes that may be experiencing ‘rental stress’ in the private market. It can be provided by community housing organisations like Hume, the state government or by Aboriginal housing organisations.

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Affordable housing

Affordable housing exists to provide secure and reasonably priced rental options for individuals and families who are earning low to moderate incomes. It helps bridge the gap for those who find private rental housing too expensive but don’t qualify for social housing.

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Crisis housing

If you are facing a housing crisis in New South Wales, there are emergency accommodation options available to support you. These temporary housing solutions provide short-term relief, helping you secure a safe place to stay while you work on longer-term housing plans.

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Disability housing

Specialist Disability Accommodation (SDA) in New South Wales is housing designed specifically for individuals with significant functional impairments or high support needs. It is funded under the National Disability Insurance Scheme (NDIS) and provides options that allow tenants to live more independently while receiving the necessary supports.

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Transitional Housing

Hume Housing offers transitional housing programs designed to assist individuals and families experiencing homelessness or at risk of becoming homeless. These programs provide short-term accommodation and support services to help participants transition into stable, long-term housing.

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Am I eligible?

To qualify for social housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To qualify for affordable housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To learn more about your options and how to access crisis accommodation, please contact us - we're here to help you during difficult times and ensure you have the support you need.

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Am I eligible?

Eligibility requirements are determined through the NDIS.

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Am I eligible?

To qualify for Transitional Housing you must be experiencing homelessness or are at risk of homelessness. You must also have a Commitment to Finding Long-Term Housing. Read more about the criteria and how to apply here.

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My home

Find everything you need to manage your tenancy at Hume, including how to report a repair, make a payment, submit a complaint, and learn about rent, water charges, and other support services. Click on the quick links for more information.

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Quick links

Request a repair

Our goal is to ensure transparency and help you better understand your rent and water payments, so you feel confident and supported in your tenancy.

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Support service finder

Helps connect you with local services and resources tailored to your specific needs, making it easier to access the support you require.

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Have your circumstances changed? It’s important you let us know. Visit the Change of circumstances page for more information.

Building an inclusive and sustainable future together

Hume’s mission is to actively create and support sustainable and inclusive communities that thrive.

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At a glance

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~5000

total properties

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$100m+

in property development pipeline

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30+ years

What we do

At Hume Community Housing, we don’t just build homes—we create thriving, sustainable communities.

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Change of circumstances

Your circumstances can directly affect your tenancy

Changes in your household or personal situation, including the addition of someone new or when someone moves out, can impact your tenancy agreement.

It’s important to communicate with us whenever any of these changes occur. This way, we can assess if the property remains suitable for your needs and ensure your housing arrangement continues to meet your requirements.

What might be affected?

icon Additional household members

If there are additional household members, your rent may change based on the number of occupants or other eligibility criteria.

Eligibility: Adding someone to your home may affect your eligibility for specific housing benefits, or there may be restrictions based on the property’s size and regulations.

Property Suitability: If someone moves out or new tenants join your household, we need to ensure the property remains appropriate for the current number of people and that it complies with tenancy guidelines.

icon Rent subsidies

If you receive a rental subsidy, your rent is based on your household’s gross income. When your circumstances change, we need to recalculate your rent.

Timeframe: You have 21 days from the date of the change to notify us and submit a rent subsidy application.

Why it’s important: Delays in reporting could result in financial hardship. You might end up paying too much or falling into arrears if you’re underpaying.

icon Physical or personal changes

If you’re in social housing and struggling with your current home due to changes in your health or personal circumstances, reach out to us.

We can discuss home modifications to support aging in place or explore transfer options to a more suitable property.

icon Change in income

For affordable housing rentals, eligibility is based on your annual income. If your financial situation improves, let us know on 1800 004 300. We can discuss your options and eligibility for the program at the end of your current lease.

We’re here to help

By informing us of any changes promptly, you help us maintain accurate records, ensure that your rent remains fair and reflective of your current circumstances, and make sure that any eligibility requirements are properly reviewed.

This also minimises the chance of any future issues related to your tenancy. If you have any questions or need assistance, contact the team on 1800 004 300 —we’re here to work with you.

You may also be interested in…

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Hume Community Housing acknowledges Aboriginal Australians as the original custodians and occupants of this land including the Dharawal, Cabrogal, Gadigal, Wonnarua, Worimi, Awabakal peoples and the Darug Nation whose traditional lands Hume Community Housing operates within. We pay our deep respect to the Elders past and present and acknowledge the long standing relationship that the original custodians continue to have with this country and its peoples.

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We welcome & include LGBTQ+ people. We create positive change in our local community. We celebrate LGBTQ+ diversity.

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