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Social housing

Social housing is long-term rental housing for people on very low to moderate incomes that may be experiencing ‘rental stress’ in the private market. It can be provided by community housing organisations like Hume, the state government or by Aboriginal housing organisations.

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Affordable housing

Affordable housing exists to provide secure and reasonably priced rental options for individuals and families who are earning low to moderate incomes. It helps bridge the gap for those who find private rental housing too expensive but don’t qualify for social housing.

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Crisis housing

If you are facing a housing crisis in New South Wales, there are emergency accommodation options available to support you. These temporary housing solutions provide short-term relief, helping you secure a safe place to stay while you work on longer-term housing plans.

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Disability housing

Specialist Disability Accommodation (SDA) in New South Wales is housing designed specifically for individuals with significant functional impairments or high support needs. It is funded under the National Disability Insurance Scheme (NDIS) and provides options that allow tenants to live more independently while receiving the necessary supports.

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Transitional Housing

Hume Housing offers transitional housing programs designed to assist individuals and families experiencing homelessness or at risk of becoming homeless. These programs provide short-term accommodation and support services to help participants transition into stable, long-term housing.

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Am I eligible?

To qualify for social housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To qualify for affordable housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To learn more about your options and how to access crisis accommodation, please contact us - we're here to help you during difficult times and ensure you have the support you need.

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Am I eligible?

Eligibility requirements are determined through the NDIS.

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Am I eligible?

To qualify for Transitional Housing you must be experiencing homelessness or are at risk of homelessness. You must also have a Commitment to Finding Long-Term Housing. Read more about the criteria and how to apply here.

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My home

Find everything you need to manage your tenancy at Hume, including how to report a repair, make a payment, submit a complaint, and learn about rent, water charges, and other support services. Click on the quick links for more information.

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Quick links

Request a repair

Our goal is to ensure transparency and help you better understand your rent and water payments, so you feel confident and supported in your tenancy.

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Support service finder

Helps connect you with local services and resources tailored to your specific needs, making it easier to access the support you require.

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Have your circumstances changed? It’s important you let us know. Visit the Change of circumstances page for more information.

Building an inclusive and sustainable future together

Hume’s mission is to actively create and support sustainable and inclusive communities that thrive.

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At a glance

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~5000

total properties

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$100m+

in property development pipeline

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30+ years

What we do

At Hume Community Housing, we don’t just build homes—we create thriving, sustainable communities.

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About us

Find a home

My home

Our communities

Development
& growth

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Crisis housing

If you are facing a housing crisis, there are emergency accommodation options available

To learn more about your options and how to access crisis accommodation or private rental products, please contact us on 1800 004 300 for personalised assistance. We’re here to help you during difficult times and ensure you have the support you need.

If you need urgent temporary accommodation assistance after 5:00 pm, please call Link2Home at 1800 152 152.

icon What is temporary accommodation?

Temporary housing solutions in New South Wales provide short-term relief, helping you secure a safe place to stay while you work on longer-term housing plans.

It can also be for individuals and families experiencing homelessness a short-term solution while they work on securing alternative housing, such as supported or transitional accommodation, social or affordable housing or a private rental.  This accommodation is time-limited and provided in low-cost motels or caravan parks.

icon How long can I stay in temporary accommodation?

The total duration of temporary accommodation provided depends on individual circumstances and housing needs, with no entitlement to a specific number of days. Extensions may be granted based on ongoing assessments.

If you need assistance in securing temporary accommodation, visit your nearest Hume Housing local office or call us on 1800 004 300 and select Option 1

icon What do I do once I've secured temporary accommodation?

During their stay in temporary accommodation, customers are responsible for:

  • Following accommodation rules: Adhering to the guidelines established by the accommodation provider.
  • Contributing to costs: Providing a financial contribution toward the accommodation, except for those fleeing domestic and family violence.
  • Staying connected: Maintaining regular contact with support services and actively pursuing long-term housing options.
  • Creating a support plan: Collaborating with housing services to develop a strategy for securing stable, permanent housing.

icon What is the South West Sydney Temporary Accommodation Program (TAP)?

The South-Western Sydney Temporary Accommodation Program (TAP) provides short-term, safe housing and support to help individuals transition into long-term accommodation.

To be eligible for TAP, you must be referred by HOMES NSW in the South-Western Sydney area.

Once enrolled in the program, Hume will:

  • Provide you with a safe place to stay
  • Help you build a positive rental history with documentation for future rental applications
  • Support you in finding suitable properties
  • Assist with transport to view potential homes
  • Help you apply for bond assistance
  • Connect you with other service providers

Hume delivers TAP in partnership with Homes NSW and has successfully supported thousands of individuals who have not been able to access Specialist Homelessness Services.

To be referred to TAP, call Link2Home at 1800 152 152 or visit a Homes NSW office.

icon I am in need of additional supports due to my situation, can I access further help?

Yes, you can view a list of support services and resources on this page.

icon How can we support you in the private rental market?

Hume offers a range of housing options services to people who are at risk of becoming homeless or need help to rent in the private rental market.

We can help facilitate and deliver a variety of private rental support services designed to help individuals and families:

  • Establish and sustain a tenancy in the private rental market
  • Cover urgent housing-related costs, such as bond, rent and water arrears
  • Provide temporary financial subsidies to eligible individuals to support their housing needs.

Other helpful information

Ask a member of our team about the following initiatives:

Rent Choice Start Safely
A rental assistance program that provides rent support to those who have already left or need to leave an unsafe home due to family or domestic violence.

Private Rental Subsidys
A rental assistance program that provides rent support to assist eligible applicants in accessing affordable accommodation in the private rental market, while they wait for suitable social housing to become available.

Rent Start Bond Loan
A specific type of bond loan available for individuals or families who are having difficulty paying the bond for a new private rental property. It is repaid through small, manageable instalments.

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Support service finder

This list of support service finders will help to connect you with tailored services designed to meet your unique needs.

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Social housing

Social housing provides secure, affordable rental homes for individuals and families who may face challenges accessing private rental housing.

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Find a home

aboriginal and torres strait islander flags

Hume Community Housing acknowledges Aboriginal Australians as the original custodians and occupants of this land including the Dharawal, Cabrogal, Gadigal, Wonnarua, Worimi, Awabakal peoples and the Darug Nation whose traditional lands Hume Community Housing operates within. We pay our deep respect to the Elders past and present and acknowledge the long standing relationship that the original custodians continue to have with this country and its peoples.

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We welcome & include LGBTQ+ people. We create positive change in our local community. We celebrate LGBTQ+ diversity.

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