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Social housing

Social housing is long-term rental housing for people on very low to moderate incomes that may be experiencing ‘rental stress’ in the private market. It can be provided by community housing organisations like Hume, the state government or by Aboriginal housing organisations.

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Affordable housing

Affordable housing exists to provide secure and reasonably priced rental options for individuals and families who are earning low to moderate incomes. It helps bridge the gap for those who find private rental housing too expensive but don’t qualify for social housing.

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Crisis housing

If you are facing a housing crisis in New South Wales, there are emergency accommodation options available to support you. These temporary housing solutions provide short-term relief, helping you secure a safe place to stay while you work on longer-term housing plans.

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Disability housing

Specialist Disability Accommodation (SDA) in New South Wales is housing designed specifically for individuals with significant functional impairments or high support needs. It is funded under the National Disability Insurance Scheme (NDIS) and provides options that allow tenants to live more independently while receiving the necessary supports.

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Transitional Housing

Hume Housing offers transitional housing programs designed to assist individuals and families experiencing homelessness or at risk of becoming homeless. These programs provide short-term accommodation and support services to help participants transition into stable, long-term housing.

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Am I eligible?

To qualify for social housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To qualify for affordable housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To learn more about your options and how to access crisis accommodation, please contact us - we're here to help you during difficult times and ensure you have the support you need.

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Am I eligible?

Eligibility requirements are determined through the NDIS.

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Am I eligible?

To qualify for Transitional Housing you must be experiencing homelessness or are at risk of homelessness. You must also have a Commitment to Finding Long-Term Housing. Read more about the criteria and how to apply here.

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My home

Find everything you need to manage your tenancy at Hume, including how to report a repair, make a payment, submit a complaint, and learn about rent, water charges, and other support services. Click on the quick links for more information.

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Request a repair

Our goal is to ensure transparency and help you better understand your rent and water payments, so you feel confident and supported in your tenancy.

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Support service finder

Helps connect you with local services and resources tailored to your specific needs, making it easier to access the support you require.

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Have your circumstances changed? It’s important you let us know. Visit the Change of circumstances page for more information.

Building an inclusive and sustainable future together

Hume’s mission is to actively create and support sustainable and inclusive communities that thrive.

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At a glance

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~5000

total properties

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$100m+

in property development pipeline

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30+ years

What we do

At Hume Community Housing, we don’t just build homes—we create thriving, sustainable communities.

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Specialist Disability Accommodation

We are one of New South Wales’ largest and most trusted providers of Specialist Disability Accommodation

Hume has over 174 purpose-built homes and a 7.5% share of the state’s SDA market. As a national leader in delivering innovative housing solutions for people with complex disability, we don’t just build SDA homes, we create specialist solutions for complex needs.

We work closely with customers and their support networks to design bespoke SDA solutions, transition them into their new homes, and, when needed, match them with compatible housemates for shared living arrangements.

For developers, investors, and service providers, partnering with Hume means aligning with a purpose-driven organisation that is committed to long-term strategic partnerships. Together, we deliver impactful, compliant, and expertly managed SDA projects that truly make a difference.

Why partner with Hume Housing for SDA?

icon Proven SDA leadership

  • Accredited as an SDA provider under the NDIS since 2017.
  •  Managing over 500 SDA customers with outstanding customer and partner satisfaction rates.
  • Engaged with SDA peak bodies and trusted by state and federal governments, providing advice, influencing policy, and shaping the future of SDA.
  • Leaders in tenancy and property management for shared living, individual living, and bespoke SDA arrangements.

icon End-to-end expertise

  • Development: From land acquisition and feasibility studies to design and project delivery, we bring unmatched expertise in creating purpose-built SDA homes.
  • Management: Comprehensive tenancy and property management services ensure long-term compliance, customer satisfaction, partnership assurance, and asset performance.
  • Customer Profiling and Matching: Person-centred processes to identify customers, coordinate support services, and ensure successful tenancies.

icon Deep sector knowledge

  • Strong relationships with SIL providers, government bodies, and industry organisations.
  • Founding member of SDA Australia (SDAA), actively contributing to sector-wide advancements.
  • Expertise in leveraging NDIS compliance requirements to maximise project outcomes.

What we bring to the table

icon Innovative designs for diverse needs

Hume excels in developing SDA homes tailored to meet the specific needs of customers, requiring SDA solutions across all SDA design categories. Our designs ensure:

  • SDA Design Standards, NDIS Quality and Safeguarding, and BCA Compliance
  • Energy-efficient, sustainable solutions.
  • Customisation to accommodate individual requirements, such as assistive technology, emergency power solutions, and environmental controls.

icon Unmatched management capabilities

  • 24/7 responsive maintenance services to ensure properties are safe, functional, and compliant.
  • Transparent financial management, including streamlined rent and SDA income processing.
  • Robust systems for monitoring customer satisfaction and ensuring continuous improvement.

icon A track record of success 

Our projects highlight our ability to deliver SDA homes that meet complex needs while ensuring financial sustainability:

  • Raymond Terrace SDA Project: Delivered a fourfold increase in housing capacity on the site, setting a benchmark for regional SDA solutions.
  • High Physical Support SDA in Warwick Farm: Purpose-built for two siblings with cerebral palsy, offering custom modifications and long-term asset management.

View our SDA Capability Statement.

Opportunities to partner

At Hume, we understand that SDA isn’t just a building—it’s a home for people with complex needs, which requires a specialist solution. Our partnership models are designed to maximise outcomes for all stakeholders:

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Developers

Unlock the full potential of your SDA projects with Hume’s expertise in compliance, land and funding acquisition, customer engagement and matching.

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Asset Owners

Benefit from Fee-for-Service (FFS) management that ensures high-quality maintenance, customer satisfaction, and asset optimisation.

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SIL Providers

Collaborate with us to deliver wraparound support services that empower customers and create thriving communities.

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SDA beyond building

Management that delivers

Hume’s role doesn’t end when the keys are handed over. As expert managers, we ensure that SDA properties are not only compliant but also highly functional and impactful. Our management services include:
  • Customer onboarding and engagement processes tailored to individual needs.
  • Specialist Housing Coordinators allocated to customers, to ensure consistency and continuity of specialist tenancy management services.
  • Ongoing engagement and partnership with SIL providers and family supports.
  • Comprehensive reporting for asset owners, ensuring transparency and peace of mind.

Shaping the future of SDA together

The demand for Specialist Disability Accommodation is growing – and so is the opportunity to make a difference.

By partnering with Hume, you’ll gain access to a team that combines innovation, expertise, and a commitment to delivering life-changing housing solutions. Together, we can create SDA projects that empower individuals while delivering long-term value for all stakeholders.

Contact the Development & Growth Team

Let’s partner to deliver impactful SDA housing solutions.

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Hume Community Housing acknowledges Aboriginal Australians as the original custodians and occupants of this land including the Dharawal, Cabrogal, Gadigal, Wonnarua, Worimi, Awabakal peoples and the Darug Nation whose traditional lands Hume Community Housing operates within. We pay our deep respect to the Elders past and present and acknowledge the long standing relationship that the original custodians continue to have with this country and its peoples.

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We welcome & include LGBTQ+ people. We create positive change in our local community. We celebrate LGBTQ+ diversity.

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