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Social housing

Social housing is long-term rental housing for people on very low to moderate incomes that may be experiencing ‘rental stress’ in the private market. It can be provided by community housing organisations like Hume, the state government or by Aboriginal housing organisations.

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Affordable housing

Affordable housing exists to provide secure and reasonably priced rental options for individuals and families who are earning low to moderate incomes. It helps bridge the gap for those who find private rental housing too expensive but don’t qualify for social housing.

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Crisis housing

If you are facing a housing crisis in New South Wales, there are emergency accommodation options available to support you. These temporary housing solutions provide short-term relief, helping you secure a safe place to stay while you work on longer-term housing plans.

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Disability housing

Specialist Disability Accommodation (SDA) in New South Wales is housing designed specifically for individuals with significant functional impairments or high support needs. It is funded under the National Disability Insurance Scheme (NDIS) and provides options that allow tenants to live more independently while receiving the necessary supports.

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Transitional Housing

Hume Housing offers transitional housing programs designed to assist individuals and families experiencing homelessness or at risk of becoming homeless. These programs provide short-term accommodation and support services to help participants transition into stable, long-term housing.

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Am I eligible?

To qualify for social housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To qualify for affordable housing, you must meet the eligibility requirements set by the NSW Government. Read more about criteria, how to apply and other details here.

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Am I eligible?

To learn more about your options and how to access crisis accommodation, please contact us - we're here to help you during difficult times and ensure you have the support you need.

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Am I eligible?

Eligibility requirements are determined through the NDIS.

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Am I eligible?

To qualify for Transitional Housing you must be experiencing homelessness or are at risk of homelessness. You must also have a Commitment to Finding Long-Term Housing. Read more about the criteria and how to apply here.

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My home

Find everything you need to manage your tenancy at Hume, including how to report a repair, make a payment, submit a complaint, and learn about rent, water charges, and other support services. Click on the quick links for more information.

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Quick links

Request a repair

Our goal is to ensure transparency and help you better understand your rent and water payments, so you feel confident and supported in your tenancy.

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Support service finder

Helps connect you with local services and resources tailored to your specific needs, making it easier to access the support you require.

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Have your circumstances changed? It’s important you let us know. Visit the Change of circumstances page for more information.

Building an inclusive and sustainable future together

Hume’s mission is to actively create and support sustainable and inclusive communities that thrive.

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At a glance

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~5000

total properties

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$100m+

in property development pipeline

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30+ years

What we do

At Hume Community Housing, we don’t just build homes—we create thriving, sustainable communities.

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About us

Find a home

My home

Our communities

Development
& growth

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What we do

Having a safe, secure and affordable home is a human right

As one of Australia’s largest diversified community housing providers, Hume Housing services nearly 5,000 properties and 9,000 customers and are at the forefront of tackling the housing emergency.

Addressing the housing crisis

Australia is currently facing a housing crisis, with a growing number of individuals and families unable to access safe, secure, and affordable housing. People experiencing prolonged poverty, fleeing domestic abuse, struggling with addiction, or living with disabilities are particularly vulnerable to homelessness.

Even those with low or moderate incomes are increasingly affected by housing insecurity, as the supply of affordable housing continues to fall short of demand.

A shortage of homes

Research from the Australian Housing and Urban Research Institute (AHURI) highlights that lower-priced rentals now make up only 13% of private rental stock - down from 60% just 25 years ago.

Our Approach to Solving the Problem

We focus on delivering tangible solutions through our core activities:

Providing Safe, Secure, and Affordable Housing

We prioritise delivering housing to those facing homelessness or housing insecurity.

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Comprehensive Tenancy and Property Management

Our team offers ongoing tenancy management, property maintenance, and referrals to wrap-around services for individuals and families at risk.

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Delivering meaningful outcomes and impact

Hume is committed to delivering tangible results, creating lasting value for customers, stakeholders, and the broader community.

Our impact

By offering these services, we aim to

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Ensure our customers find a stable home and no longer face the risk of homelessness

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Connect customers to the support services they need, helping them sustain their tenancies and improve their personal wellbeing

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Empowering Customers to Thrive

These efforts empower our customers to

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Live securely in their homes, recovering from crises and periods of instability

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Build independence and access new opportunities for growth and personal development

Ultimately this leads to

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Stronger connections within their communities

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Improved safety, security, social connections, and overall life satisfaction

What sets us apart

At Hume, we do more than provide housing—We create opportunities for people to prosper by building vibrant and connected communities. Our holistic approach combines secure, affordable homes with tailored support services, community programs and employment pathways.

Our values

At Hume, our core principles define who we are and how we engage. They guide how we connect with our customers, collaborate with stakeholders, and work together as a team.

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  • We are passionate about people, families and communities
  • We bring people together
  • We support and encourage community empowerment
  • We practice social justice
  • We celebrate diversity

icon Champions of change

  • We advocate for those who are marginalised.
  • We create freedom through choice.
  • We drive continuous improvement.
  • We develop through self-reflection.
  • We inspire others to action and change.

icon Determined to succeed

  • We do what is right.
  • We are dynamic, resourceful and efficient.
    We deliver positive social, environmental and financial outcomes.
  • We get results.
  • We rigorously deliver value for money.
  • We make decisions that ensure longevity.

icon Builders of resilience

  • We step up to the challenge and make a positive impact.
  • We strive for balance and perspective.
  • We enjoy a laugh.
  • We take time to be grateful.

Where we operate

Operating across metro and regional markets, we leverage our scale and expertise to deliver value for money and build trusted partnerships. We provide wide-ranging house options and services to reduce homelessness, improve housing security, and build vibrant communities.

Hume’s footprint stretches the length of New South Wales. From Albury in the south through to the Northern Rivers in the north, Hume understands the diverse needs of housing in metro and regional communities.

Our history

We started with 125 homes and $275,000 in the bank. Since opening our Fairfield doors in 1994 we’ve supported 20,000+ households into safe, secure and affordable housing.

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Our impact

Measuring impact in our communities is essential to understanding the effectiveness of our programs and initiatives.

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Work with us

With offices spanning Sydney and regional NSW, Hume offers an exceptional workplace where you can grow your career while making a meaningful impact.

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About us

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Hume Community Housing acknowledges Aboriginal Australians as the original custodians and occupants of this land including the Dharawal, Cabrogal, Gadigal, Wonnarua, Worimi, Awabakal peoples and the Darug Nation whose traditional lands Hume Community Housing operates within. We pay our deep respect to the Elders past and present and acknowledge the long standing relationship that the original custodians continue to have with this country and its peoples.

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We welcome & include LGBTQ+ people. We create positive change in our local community. We celebrate LGBTQ+ diversity.

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